Tips to keep your Paytm Payments Bank account safe
What is Paytm Payments Bank Debit & ATM Card?
Every Paytm Payments Bank account holder will be issued a free Digital Debit Card at the time of account opening. Account holders can request for a physical Debit Card through their App.
Key product features
Free insurance
Get free insurance cover of up to Rs. 2 lacs in case of death or permanent total disability. Detailed T&C.
Cashback and Offers
Enjoy benefits such as discounts and cash back across a large number of merchants. You can also avail the RuPay Offers.
Wide Acceptance
Swipe it at stores across India or pay for your online spends. Withdraw cash at more than 200,000 ATMs across India.
Concierge Services
Complimentary access to concierge services. Domestic toll-free number -1800-26-RUPAY (78729).
Accept Money via QR code on Card
Use QR code on your Debit Card to receive money instantly.
Things To Keep In Mind
Never share your Card Number, CVV, Card Expiry Date, ATM PIN or any OTP with anyone even if they cite urgent reasons like card getting expired, Paytm Payments Bank never asks for such details.
Always enter your 4-Digit ATM PIN yourself and while doing so, use your other hand to hide the PIN.
Do not write down your 4-digit ATM PIN anywhere including the card itself. Memorize it instead.
Never let your debit card out of sight at any time while making a purchase.
Set a unique 4-Digit ATM pin once you ‘Activate ATM Card’. Keep your ATM PIN known to yourself alone Do not disclose your ATM PIN to anyone and change it at regular intervals.
If you find anything unusual with the ATM (e.g. the keypad or the card reader slot appears too thick or looks added-on), cancel the transaction and step out of the ATM.
Register for SMS alerts and keep an eye on your debit card transactions.
If your card gets stuck in the ATM, or if cash is not dispensed, call us immediately.
Beware of 'too good to be true' deals seeking.
In case your Debit card is lost, stolen or tampered with, BLOCK IT immediately by clicking on 'Bank icon' -> ‘Digital Debit Card’ -> 'Block Card'. Following this, kindly raise a request with us to have your card blocked permanently.
We are always here to help
For reporting a fraud, please give us a call at 1800 120 130
