Tips to keep your Paytm account safe

Phishing

When someone sends you email, make to appear as if it came from a legitimate source, requesting personal or financial information such as Bank account Number, Passcode, Credit/Debit Card number, Card expiry date, CVV, etc. or asking you to register over fraudulent websites or by asking you to download unauthorized app, then such a fraud attempt falls under the category of PHISHING.

How does one commit it?

Fraudsters pose as Bank officials and send fake emails to customers, asking them to urgently verify or update their account information by clicking on a link in the email. Clicking on the link diverts the customer to a fake website that looks like the official Bank website – with a web form to fill in his/her personal information. In these cases, gullible customers fall for the trap and pass on their username, password or card details. Information so acquired is then used to conduct fraudulent transactions on the customer’s account.

Examples

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How to save myself from phishing?

Do’s
  • If you receive an urgent email communication asking for your financial information, mark the email as spam.
  • Beware of emails from strangers where the writing is awkward and includes poor sentence structure and grammatical errors.
  • Always download the official Paytm app for your phone from the one listed on the Google Play Store and iPhone App Store.
  • Always type our URL in the address bar to reach us ( i.e. For Payments Bank - https://www.paytmbank.com For Paytm Mall - https://www.paytmmall.com For Paytm - https://www.paytm.com)
  • Check the green padlock in the address bar. Ensure that there is ‘https://’ before the website address in the address bar as it stands for ‘secure’.
Don’ts
  • Never provide any confidential or financial information via email/chat to anyone, even if the request seems to be from Paytm.
  • Do not open unexpected email attachments or instant message download links from unknown sources
  • Do not click on links in emails/social media to visit or pay at any online site.
  • Do not enter your confidential account information such as Credit Card Numbers, Expiry Date, CVV, OTP, etc. on any pop-up windows.
  • Do not get carried away if you receive an email message for attractive offers, commissions, free gifts or consent to receive unauthorized prize money.
© Copyright , Paytm Payments Bank
© Copyright , Paytm Payments Bank