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To lodge an issue, kindly reach out to us via our helpdesk or 24*7 support.
24x7 Support
Online queries using 'Help & Support' in the Paytm Payments Bank section of the Paytm App
Registered Address:
136, 1st Floor, Devika Tower, Nehru Place, New Delhi 110019
CIN: U65999DL2016PLC304713
Corporate Address:
B-121, Sector 5, Noida, Uttar Pradesh, 201301
(P): 0120-4818901
Noida Branch Address:
Skymark One , Shop No.1, Ground Floor , Tower- D , Plot No. H - 10B, Sector 98 , Noida , UP - 201304
Opens : 10 AM to 4 PM
Closed : 2nd & 4th Saturday and every Sunday
If your issue is not resolved even after contacting our various resolution channels, drop an email to grievanceredressalofficer@paytmbank.com along with your existing Query Reference Number/Ticket ID followed by Paytm Payments Bank registered mobile number or transaction ID/Order ID (if any).
In case your issue still remains unresolved after contacting Grievance Redressal Officer, you can also escalate your concern to nodalofficer@paytmbank.com
For more details, refer Customer Grievance Redressal Policy
