In case you have placed an order for a Debit & ATM Card, kindly follow the steps below to track the delivery status

1. Launch your Paytm App
2. Tap on the ‘Bank’ icon at the bottom right corner of your screen
3. Scroll down and choose the option ‘Digital Debit Card’
4. Choose the option ‘ATM Card Order Status’
5. The entire delivery status of your card consisting of the date and status (order placed, packed, dispatched, delivery) will be displayed

We request you to kindly check if the card was received by any of your neighbors or anyone at your delivery address. In case you are not able to locate the card, please contact us within 10 days from the date of delivery. We will get it checked with our courier partners.

Your Paytm Payments Bank Savings Account comes with a digital debit card that you can use to make payments on all online platforms where debit cards are accepted. You have the option to order the physical card which can be used to withdraw cash from ATMs and to shop at most stores across India. This card is currently issued in partnership with RuPay.

Digital debit card is issued to you upon opening of Savings Account. Digital debit card can be used across all online platforms for transactions. On request, you can also get Debit & ATM Card with the same number as digital card. This card can be used for withdrawing cash from ATMs and also to shop at most stores across India.

Please follow the steps below to view your card details

1. Open the Paytm App and click on the 'Bank' icon
2. Enter your passcode to access the bank section
3. Scroll down and click on the ‘Digital Debit Card’ section
4. Click on 'View CVV/Expiry Date'
5. You will be prompted to enter your 4 digit passcode
6. On entering your passcode, you can view your card number, expiry date and CVV number.

The Debit & ATM card can be used only to spend money available in the Savings Account.

The Debit & ATM card is accepted only on merchants in India.

The cumulative daily cash withdrawal limit at ATMs (& Micro-ATMs) set by Paytm Bank is ₹25,000/- subject to limits set by other banks. Daily limit for Micro-ATM cash withdrawal transactions is ₹5,000, subject to limits set by other banks.

The spending limit at POS & Ecomm combined is ₹2,00,000 per transaction and per day.

Please refer our rates and charges: https://www.paytmbank.com/ratesCharges.html

In case you have lost your Debit & ATM Card, you should block your card using your App. The steps are given below.

1. Open the Paytm App and click on the 'Bank' icon at the bottom right of your screen
2. Enter the 'Digital Debit Card' section
3. Click on 'Block Card'
4. You will be prompted to enter your 4 digit Passcode
5. On entering your passcode, your card will be blocked
6. You will now be able to see the option of permanently blocking your card
7. In case you want to block the card permanently, please select the option

Your card will be blocked and a new Digital Debit Card will be issued to your account. Once that is issued, you can apply for a new Debit & ATM Card.

You can receive money using your Debit & ATM Card by allowing the payer to scan the QR code on the back of your Debit & ATM Card. Once the QR code is scanned and money is sent, you will receive the amount in your bank account or wallet instantly.

Annual subscription fees of Debit & ATM Card are the charges levied on yearly basis from the date of pin set of the Debit & ATM card that is linked to your account

Please refer our rates and charges: https://www.paytmbank.com/ratesCharges.html