Rates & Charges

Language

English
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  • Hindi
  • Marathi
  • Bengali

Bank Account

Minimum account balance

NIL

Interest Rate

2% per annum, payable monthly effective 1st August,2023

SMS Alerts

SMS/Notification alert services effective August 1, 2023

  • SMS will be sent only for Debit Transactions above ₹ 100 effective August 1, 2023.

  • Customers will continue to receive sms for Credit transactions above ₹2,500.

  • Please switch on your notification for getting regular update on your Paytm Payments Bank Account.

International Card Transaction Charges

Cross-currency Markup Charges on foreign currency transactions

4%* of transaction amount (Merchant payment / Cash withdrawal)

International ATMs

  • Cash withdrawal: ₹ 147.50/txn*

  • Mini statement, Balance check, PIN change: ₹ 29.50/txn*

Debit Card Transactions

Domestic Transactions

Paytm Payments Bank ATMs & Micro ATMs

Unlimited Free Transactions using Paytm Payments Bank Debit Card

Other Bank Metro ATMs & Micro ATMs

Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad

3 free every month; post that

  • Cash withdrawal: ₹21 + GST per txn

  • Mini statement, Balance check, PIN change: ₹8 + GST per txn

Other Bank Non-Metro ATMs & Micro ATMs

Other than the 6 cities mentioned above

5 free every month; post that

  • Cash withdrawal: ₹21 + GST per txn

  • Mini statement, Balance check, PIN change: ₹8 + GST per txn

Note: In cases where transactions have been done at both Metro and Non-Metro ATMs, customers are provided 5 free transactions in a month with a cap of 3 free transactions at metro ATMs

* Rates are inclusive of taxes

Debit Card Issuance Fees and Transaction Limits

Digital Debit Card

Free

Debit & ATM Card

Physical Card Issuance Charges

Lost card replacement

Annual subscription fee

*Applicable for Physical Debit Card only

Online Transaction daily limit

In-person (POS) daily transaction limit

Tap-and-Pay daily transaction limit

ATM daily cash withdrawal limit

You can now set your own daily limits upto the above provided default transaction limits (Maximum limit set during the day would apply for respective transaction type)

Online Funds Transfer

IMPS

Free unlimited

UPI

Free unlimited

NEFT

Free unlimited

To another Paytm Payments Bank account or Paytm wallet

Free unlimited

NACH Return due to financial reasons

₹100 (inclusive of GST)

* Charges applicable for retail customers

For BSBDA Please Click here

Paytm ka ATM (Banking Point/ Home visit service)

Domestic Money Transfer

Minimum Rs.10 or 1% per transaction (Whichever is higher)

Cash Deposit (Banking points including Branches)

  • No fee upto Rs. 25,000 (cumulative transactions per month)

  • Beyond Rs. 25,000: Rs. 5 per 1000 of the deposit amount + GST

Cash Withdrawal (Banking points including Branches)

  • No fee upto Rs. 25,000 (cumulative transactions per month)

  • Beyond Rs. 25,000: Rs. 5 per 1000 of the deposit amount + GST

Add Money to Wallet and KYC

NIL*

KYC home visit service

₹ 150*

* Rates are inclusive of taxes

Schedule of charges: Paytm Wallet

Loading money into Paytm

Adding money to Wallet through any funding source other than Credit, Corporate, Prepaid Card and Net Banking (other than through Paytm Payments Bank) – NIL

All transactions of loading money into wallet via Credit Card will be charged up to 2.5% (exc. of GST). Also, all transactions of loading money into wallet using American Express, Corporate Card or Prepaid Card, will be charged up to 3% (exc. of GST).

A surcharge of up to 2% will be applicable on users who have added money in their wallet using Credit, Corporate or Prepaid Card and taken it to the bank account for an amount greater than or equal to INR 5000 per month, in the current or either of the last three calendar months.

For example: If a user adds INR 8000 to his Paytm Wallet using Credit, Corporate or Prepaid Card in a month, spends INR 2000 for payment using Paytm and takes INR 5000 or more from the remaining amount to bank account in the same month. Then, the user will be levied with a surcharge of up to 2%, on the amount being taken from wallet to bank account, for current and next six calendar months.

Adding money to Wallet through Net Banking (other than through Paytm Payments Bank) will be charged up to 1.5% (exc. of GST). Please use UPI for Adding Money to Wallet for free.

Charges stated above may be charged by the Bank or its associated Payment Gateway service provider.

Purchase at merchant site*

Nil

Paytm to Paytm Wallet Transfer

NIL

* As per contract with merchants. Convenience charges may be applicable on certain merchants.

Paytm Wallet to Bank Transfer – KYC Customer

Wallet to Bank transfer charges – 0%

100% discount offered on transfer charges for all the customers.

Paytm Wallet to Bank Transfer – Business Partner

As per terms with Business Partner

Wallet Maintenance Charges

A nominal maintenance fee will be charged to all users each quarter for maintenance of their Paytm Wallet from 1 January 2023. This fee will be waived off for users who have made at least one user-initiated Wallet transaction in the last 2 years. These charges are levied for the recovery of costs for services offered by Paytm Payments Bank for maintenance of user wallets. Full KYC users will be charged a fee of INR 15 per quarter (excl. GST), while all other users will be charged INR 5 per quarter (excl. GST). Amount debited will be equal to the balance in Wallet or the charges applicable, whichever is lower.

Users can get maintenance charges waived off/discounted by either Adding Money to their Paytm Wallet or by making a transaction using Paytm Wallet within 30 days of charges being levied. Alternatively, users will be allowed to close their Wallet account within 30 days of charges being levied to get charges waived off. These charges will be refunded or provided as Cashback to users.

No maintenance charges will be levied for users with zero Wallet balance. If the user’s Wallet balance is less than the charges levied, the entire Wallet balance will be debited and Wallet balance will be zero. Users can reach out to us in the Help & Support section on the Paytm App to get these charges refunded or for any additional clarification required.

Limits: Bank Account (Non-PAN- Form 60 users)

Cumulative Fixed Deposit Amount annually with Partner Bank

Up to Rs. 3 lakh

Limits: Paytm Wallet

Loading Money using Credit Card per User

Up to Rs. 2 lakh over last 30 days

Loading Money using single Credit Card across multiple users

Up to Rs. 2 lakh over last 30 days

Limits: Savings account and Individual Current Account

Upto Rs. 10 lac in a day from an account through NEFT or IMPS

Upto Rs. 25 lac in a day overall from a Savings Account

Upto Rs. 50,000 in a day overall from a Minor Savings Account

Upto Rs. 50 lac in a day overall from an Individual Current Account

Limits: Corporate flows

Current Account:

Upto Rs. 50 cr in a day

Nodal account:

Rs. 1 cr through NEFT/RTGS per transaction

Transfers:

Rs 10 cr through NEFT/RTGS per transaction

* These are default limits assigned to clients at the time of account opening

Service Charges: Cash Delivery

Slab 1

INR 200 inclusive of taxes for Cash Delivery of INR 500 to INR 1000

Slab 2

INR 250 inclusive of taxes for Cash Delivery of INR 1100 to 2000

Slab 3

INR 300 inclusive of taxes for Cash Delivery of INR 2100 to INR 10,000

Special Charges for Senior Citizens

INR 150 inclusive of taxes for Cash Delivery of INR 500 upto INR 10,000

* Service Charges for Cash at Home services with be applicable from 14 August 2020 for Senior Citizen Customers

Charges: Gift Voucher

Buying or Sending Gift Voucher through any funding source other than Credit, Corporate, Prepaid Card and Net Banking (other than through Paytm Payments Bank) – NIL

All transactions of buying Gift Voucher for self or others via Credit Card will be charged up to 2.5% (inc. of GST). Also, all transactions of buying Gift Voucher for self or others using American Express, Corporate Card or Prepaid Card, will be charged up to 3% (inc. of GST).

A surcharge of up to 2% will be applicable on users who have added money in their wallet using Credit, Corporate or Prepaid Card and taken it to the bank account for an amount greater than or equal to INR 5000 per month, in the current or either of the last three calendar months.

For example: If a user adds INR 8000 to his Paytm Wallet using Credit, Corporate or Prepaid Card in a month, spends INR 2000 for payment using Paytm and takes INR 5000 or more from the remaining amount to bank account in the same month. Then, the user will be levied with a surcharge of up to 2%, on the amount being taken from wallet to bank account, for current and next three calendar months.

Buying or Sending a Gift Voucher through Net Banking (other than through Paytm Payments Bank) will be charged up to 1.5% (exc. of GST).

Statements and Certificates

Online passbook

Free Online Passbook and Email Statements

Email statements

Free

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