RuPay Debit Card

Your Paytm Payments Bank account comes with a free Digital Debit Card to make online payments.

Benefits

Free insurance

Get free insurance cover of up to ₹2 lacs in the incident of death or permanent total disability. Detailed T&C.

Concierge Services

Complimentary access to concierge services . Domestic toll-free number -1800-26-RUPAY (78729).

Accept Money via QR code on Card

Use QR code on your Debit Card to receive money instantly.

Debit Card Issuance Fees and Transaction Limits

Digital Debit Card

Free

Debit & ATM Card
Physical Card Issuance Charges ₹250/-As per agreed commercial agreement with employer for Salary Account holders (Only for Instant Debit Card)
Lost card replacement ₹250/-
Annual subscription fee ₹150/-thereafter on yearly basis from the date of activation of the Debit & ATM card that is linked to your account
Online and In-store daily transactions limit ₹2,00,000/- (Cumulative limit for Online and POS transactions in a day)
ATM daily cash withdrawal limit ₹25,000/- (Including ₹5,000/- at Micro-ATMs)

ATM Transaction Charges

Metro ATMs: Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad

3 free transactions every month; post that
  • Cash withdrawal: ₹20/txn
  • Mini statement, Balance check: ₹8/txn

Non-Metro ATMs: Other than the 6 cities mentioned above

5 free transactions every month; post that
  • Cash withdrawal: ₹20/txn
  • Mini statement, Balance check: ₹8/txn

Paytm Payments Bank ATMs:

Unlimited Free Transactions using Paytm Payments Bank Debit Card
Note: In cases where transactions have been done at both Metro and Non-Metro ATMs, customers are provided 5 free transactions in a month with a cap of 3 free transactions at metro ATMs

Practices to follow for safe Debit Card transactions:

Things to Do as soon as your receive your card:

  • Set your PIN
  • Ensure you keep your card safely
  • Memorise your PIN, never write it anywhere
  • Always destroy the old card if you get a replacement card
  • Never share OTP, PIN, CVV and card expiry date with anyone
  • In case of any suspicious activity, immediately block the card from your app by following the easy steps mentioned below and then report it to us:
    • Open the Paytm App and click on the ‘Bank’ icon at the bottom right of your screen
    • Enter the ‘Digital Debit Card’ section
    • Click on ‘Block Card
    • You will be prompted to enter your 4 digit Passcode
    • On entering your Passcode, your card will be blocked
    • You can unblock the card anytime by verifying your Passcode

Things to Do while withdrawing money at ATM:

  • Ensure that no one is able to see your PIN while you enter it
  • Don’t allow anyone to assist you while you are making transactions at ATM
  • Ensure you take your card and transaction statement once you have completed your transaction
  • Change your PIN frequently

Things to Do while using Debit card for making payments:

  • Only use your card on trusted online platforms
  • When you make a payment at a shop, ensure you take your card back once transaction is finished
  • Check your statement on regular basis for card transactions. In case of any suspicious transaction immediately block your card and report on our customer care helpline.

Contact us immediately:

  • If you notice any suspicious transaction or your Card is stolen or lost.
  • Call us @0120-4456456 to report any suspicious transaction or in case of any issues/concerns