Important Notice

Updated General Terms and Conditions on Website

Date: 27/03/2025

Dear Customer,

Please note that we have included the following point in the General Terms and Conditions section within the Bank’s Terms and Conditions.

The Customer Grievance Redressal Policy, Customer Rights Policy, and the Citizen's Charter for Paytm Payments Bank provides comprehensive information about user's rights and obligations. These policies provide detailed guidance for addressing any concerns and understanding customer rights.

Thank you for your continued trust and understanding. We value your relationship with us and strive to serve you with excellence.

Sincerely,
Paytm Payments Bank Limited (PPBL)