Important Notice

As part of our continued commitment to serve you better and ensure timely resolution of your concerns, the Bank has designated the 15th of every month as Grievance Redressal Day across branch and Corporate Office.

On this day, customers may walk in without prior appointment to share their grievances, feedback, or suggestions directly with a designated senior officer.

Key Details:

Date: 15th of every month

(If the 15th falls on a Sunday or bank holiday, the next working day will be observed as Grievance Redressal Day)

Timings: 10:00 AM – 4:00 PM

Locations:

• Bank Branch: Skymark One, Shop No.1, Ground Floor, Tower- D , Plot No. H - 10B, Sector 98 Noida , UP – 201301
• Corporate Office: B-121,Sector 5 Noida, Uttar Pradesh-201301

Purpose: To offer a dedicated forum for customers to raise unresolved issues and receive personal attention

We encourage you to make use of this opportunity to share your concerns. Your feedback helps us serve you better.

For any queries or assistance, please reach out to our customer support channels. Refer https://www.paytmbank.com/contact for more details.

Sincerely,
Paytm Payments Bank Ltd.