Over the past couple of months; fraudsters have been defrauding gullible customers using remote access apps like AnyDesk, TeamViewer, QuickSupport, etc.
How does the fraud work?
Fraudsters get victims to download apps like AnyDesk on one pretext or the other – “your account needs to be KYCed or your account will be blocked, etc.” Hackers get remote access to the mobile through a nine-digit code generated on the victim’s device. Once a fraudster inserts this app code on his device, he will ask the victim to grant certain permissions, which are similar to what is required while using other apps.
This enables the imposter to gain access to the victim’s device and carry out transactions through any mobile banking app or payment-related apps, including UPI or wallets.
What can you do to protect yourself?
- Do not entertain any such calls or messages, which ask you to download any app, share your code or OTP or threaten you to act in a particular manner.
- Always verify the apps that you are downloading and review the permissions that are being granted to the app. By getting to know more about the apps you are using and actions they can perform with correct set of permissions, you can protect yourself and your loved ones from being victims to such fraudulent activities.
- Spread the awareness about this fraud with your friends and families as awareness is the best protection.
Do not forward any unsolicited SMS received on a request of so-called representative from a bank or technology firm.
Stay aware, stay safe. Happy Banking.