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We are bringing Mumbai’s Dabbawalas to the mainstream economy

We are excited to announce that we have partnered with the Mumbai Dabbawala Association, which has a strong network of dabbawalas who deliver home-cooked food to around 2 lakh Mumbaikars every day.

As part of this association, around 5000 dabbawalas will now be able to collect instant payments for their Dabba service using the Paytm QR. Additionally, they will also be able to avail an easy access to banking and other financial services by opening their bank accounts with our bank.

These dabbawalas can now avail personalized banking by walking into ‘Paytm Ka ATM’ banking outlets for easy cash deposits and withdrawals and start earning 4% in their savings account and up to 6.85% in wealth management accounts.

Going forward, these specially branded outlets will play a key role in bringing banking access by ensuring customers find it easy to locate an access point near them.

Renu Satti, MD & CEO – Paytm Payments Bank said,

Mumbai dabbawalas have earned global recognition for their impeccable world-class supply chain management. We are glad to simplify payments for their strong network with our Paytm QR and also provide banking services. This partnership enables the dabbawalas to collect instant payments from over 2 lakh Mumbaikars without the complexity of handling cash.

Dabbawala Association President said,

An average Dabbawala covers about 60-70 kms every day and services thousands of households across Mumbai. This makes accepting cash payments a challenge for our colleagues. Paytm QR-based mobile payments will help us continue our legacy of impeccable delivery and service. As India is fast moving towards a digital-first economy, we are excited to bank with India’s largest digital bank.

The addition of Mumbai’s iconic Dabbawala service to tour ecosystem has only brought us closer to our mission of bringing half a billion Indians on to the mainstream economy. We will keep working to bring the benefits of mobile banking to many more of our fellow countrymen.